Data Centre Maintenance & Support
24/7 REMOTE MONITORING | CRITICAL SUPPORT PACKAGES
In today’s world, keeping your systems online is critical to your business. An extended outage can cost tens or even hundreds of thousands of pounds in lost productivity.
APT offer bespoke support packages within varying levels of cover to suit the requirements of all customers and installations.
We offer support on:
APT maintenance plans are tailored to the customer’s needs and include guaranteed response times, UK-based technical support, and a nationwide stock of spare parts.
Standard Emergency Response Times Available:
Custom options are available upon request
APT Support packages have been developed over a number of years and incorporate a sophisticated project management tool, which enables a maintenance contract orders to be implemented from Start to finish. This includes an extensive set of contract tasks and reminders enabling the APT team to efficiently book in preventative maintenance visits and send out RAMS and job details before the scheduled visits, plus reports and recommendations following each visit.
This service contract project template is used in conjunction with Outlook to book in maintenance visits into APT’s service calendar.
Advanced Power Technology has a dedicated service department and email (firstname.lastname@example.org) to aid communications with both customers and suppliers, allowing all members of the service team access to service information and giving the ability to set individual APT representatives specific tasks and assignments both within and outside of scheduled projects.
Let Advanced Power Technology create the perfect environment for your IT equipment